Privacy Policy, Terms of Service, and Related Disclosures
E636 Expat Services Privacy Policy
Last Updated: 05 Dec 2025
This Privacy Policy explains how E636 Expat Services (“we,” “us,” “our”) collects, uses, discloses, and protects personal information when you visit our websites, use our services, or interact with us in any way.
We are committed to protecting your privacy and complying with all applicable data protection laws, including:
-
EU General Data Protection Regulation (GDPR)
-
U.S. federal and state privacy laws
-
Philippine Data Privacy Act of 2012 (DPA)
Your continued use of our website and services signifies your understanding and agreement with this Privacy Policy.
1. Information We Collect
1.1 Information You Provide to Us
We may collect personal information that you voluntarily provide, such as:
-
Name
-
Email address
-
Phone number
-
Contact details
-
Account credentials
-
Information submitted through forms, inquiries, or support interactions
1.2 Information Automatically Collected
When you use our website, we automatically collect:
-
IP address
-
Browser type and device information
-
Log files and usage analytics
-
Cookie identifiers and tracking pixels
-
Access times and referring URLs
1.3 Information from Third Parties
We may receive information from:
-
Marketing partners
-
Analytics platforms
-
Social media (when you interact with our pages)
-
Service providers assisting with operations
2. How We Use Personal Information
We process personal data to:
-
Provide and operate our services
-
Respond to inquiries
-
Manage accounts and communication
-
Conduct analytics and improve performance
-
Customize user experience
-
Prevent fraud, abuse, or security threats
-
Comply with legal and regulatory obligations
-
Send marketing communications (only where lawful)
3. Legal Bases for Processing (GDPR)
If you are located in the EU/EEA, we process your data under these legal bases:
-
Consent
-
Performance of a contract
-
Compliance with legal obligations
-
Legitimate interests, including service improvement, security, and business operations
4. Data Sharing and Disclosure (Updated)
We may share your personal information with the following categories of third parties, only to the extent necessary to operate our Services, comply with legal obligations, or support our business functions:
4.1 Service Providers and Operational Partners
We engage trusted third-party companies to assist in delivering, supporting, and improving our Services. These providers process personal information strictly on our behalf and under contractual confidentiality and data protection requirements. These include:
-
Marketing and Advertising Partners We may share contact information, website usage data, and marketing preferences with our designated marketing firm for campaign management, analytics, retargeting (where legally permitted), and service improvement.
-
Email, Communication, and Groupware Providers Information you provide—such as email addresses, messages, attachments, and account details—may be stored or processed within our third-party email, productivity, and collaboration systems.
-
Cloud Hosting and Infrastructure Providers Personal data may be stored, processed, or backed up on cloud hosting platforms and data centers operated by third-party infrastructure providers. These providers help us host our website, databases, and application services.
4.2 Other Third Parties
We may also disclose data to:
-
Business partners or affiliates involved in providing parts of the Services
-
Legal, regulatory, or governmental authorities, when required by law, subpoena, or valid legal process
-
Professional advisors, such as auditors or attorneys
-
Successors or acquirers in the event of a merger, acquisition, restructuring, or sale of assets
We do not sell personal information.
5. International Data Transfers
We operate primarily in the Philippines, with service providers in the U.S., EU, and other jurisdictions. When transferring personal data internationally, we use legally recognized safeguards, including:
-
Standard Contractual Clauses (SCCs) for GDPR compliance
-
Binding agreements compliant with the Philippine NPC
-
Reasonable and industry-accepted technical and organizational security measures
6. Data Retention
We retain personal information only for as long as necessary to:
-
Provide our services
-
Meet legal and regulatory requirements
-
Resolve disputes
-
Enforce agreements
Data no longer needed is securely destroyed or anonymized.
7. Your Rights
7.1 EU/EEA Rights (GDPR)
You may:
-
Access your data
-
Rectify incorrect data
-
Request deletion (“right to be forgotten”)
-
Restrict processing
-
Object to processing
-
Request data portability
-
Withdraw consent at any time
7.2 Philippine Data Privacy Act Rights
You have the right to:
-
Be informed
-
Access your data
-
Correct or update information
-
Block, remove, or destroy incorrect or unnecessary data
-
Object to processing
-
File complaints with the National Privacy Commission (NPC)
-
Recover damages for violations
-
Data portability
7.3 U.S. Rights (State-Specific)
Depending on your state, you may have rights to:
-
Access
-
Correction
-
Deletion
-
Opt-out of certain data uses
-
Non-discrimination for exercising privacy rights
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
-
Authenticate users
-
Remember preferences
-
Analyze website performance
-
Improve user experience
-
Support advertising (where legally permitted)
Users can control cookies via their browser settings or applicable consent banners (GDPR/Philippines compliance).
9. Children’s Privacy
We do not knowingly collect personal information from individuals under:
-
13 years old (U.S. COPPA)
-
16 years old (GDPR, depending on local laws)
-
Philippine minor protection rules
If you believe we have collected data from a minor, contact us and we will promptly remove the information.
10. Data Security
We employ reasonable and appropriate security safeguards, including:
-
Encryption in transit and at rest
-
Access controls
-
Multi-layered system security
-
Regular audits and monitoring
-
Breach detection and response protocols
11. Data Breach Notification
If a data breach occurs that risks harm to individuals, we will notify:
-
Affected users
-
Relevant regulators, including GDPR supervisory authorities and the Philippine NPC
-
U.S. authorities where applicable
Notifications will be made within legally required timeframes.
12. Legal & Tax Disclaimer (U.S., EU, and Philippines)
The information provided on this website is for general informational purposes only. All content is offered on an “as-is” and “as-available” basis. Nothing on this website constitutes legal, tax, financial, investment, or professional advice, nor should any content be interpreted as creating an attorney-client, tax-advisor, or professional advisory relationship.
Users should not act or refrain from acting based on the information contained on this site without obtaining appropriate independent professional advice. Laws and regulations vary by jurisdiction (including the United States, European Union, and the Philippines), and the applicability of any information contained herein may differ depending on a user’s specific circumstances.
While reasonable efforts are made to ensure accuracy, we make no warranties or representations of any kind, express or implied, regarding the completeness, accuracy, reliability, or suitability of any information, products, or services referenced on this site. We expressly disclaim all liability for any loss, damage, or adverse consequence arising from use of or reliance on site content.
Links to third-party websites are provided for convenience only, and we do not endorse, control, or assume responsibility for external content, policies, or practices.
By accessing or using this website, you acknowledge and agree that you are solely responsible for complying with all applicable laws and regulations in your jurisdiction, including those of the United States, the European Union (including GDPR), and the Philippines (including the Data Privacy Act of 2012).
Your continued use of this website constitutes acceptance of this Terms-of-Use disclaimer and all other applicable site policies.
14. Policy Updates
We may update this Privacy Policy periodically. The “Last Updated” date will always reflect the latest version. Continued use of our services signifies acceptance of any published changes.
15. Contact Us
For questions, concerns, or data requests, you may contact:
E636 Expat Services (owned by Experiment 636 Realty Company Inc.)
Address:
1702 East Tower Tektite Towers Exchange Road Ortigas Center
San Antonio, CIty of Pasig, Second District, NCR, 1600
Email: contact@e636expat.services